The old client-agency relationship just isn’t what it used to be, especially in this day and age of agencies expanding their capabilities beyond the traditional limits. Now, competitive isn’t just between agencies in traditional functions like advertising and media and PR, but rather with all agencies because you never know who has staffed up to try and take your piece of business.
With the word on the street is that Kansas City-based interactive agency VML has been shown the door by Burger King, a client for which they had responsibilities for online advertising and BK.com, and it going to be replaced in its interactive duties by advertising agency Crispin, Porter + Bogusky, it is clear that nothing is sacred.
Sure, CPB isn’t just any ad agency.
In fact, they probably get the whole digital thing better than most interactive agencies and they have shown the ability to do a range of work, from building campaigns around a viral hit like Subservient Chicken to building useful and engaging consumer applications like the Domino’s pizza builder. Plus, the agency gets good PR, and what client doesn’t want that?
It’s hard to say if there is cause, as it were, for Burger King to ditch VML (but I would love to know if any readers have thoughts on that), though if they had anything to do with the Dr Pepper-Pauly Shore-Valentine’s Day debacle I strongly encourage any and all clients on their roster to immediately reconsider their professional relationship with the agency.
I have reached out to all relevant parties to confirm the rumors, but nobody is talking this morning. Or at least they’re not talking to me.
If the rumors are true, congrats to Crispin and bummer to VML…hopefully nobody’s job is affected.